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Video
Webinar med Brilliant, Kundservice i framkant:
https://insight.brilliantfuture.se/on-demand-webinar-kundservice-i-framkant-topp-3-finalister
Artiklar
Telekom idag:
https://telekomidag.se/emilie-loman-kundernas-forvantningar-pa-service-ar-hogre-an-nagonsin/#captive-583038
Dagens opinion:
https://dagensopinion.se/veckans-brief/artikel/ai-ska-starka-telenors-kundkontakter/?k=ac7ee6adab978c61295d253624abbca23b5f54f97e5bc58b70e476f84e5de097391217617f9eb6a73895697061eef384557eea3c5e2782242dbe1cd1ddf4f16b
Poddar
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